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Guest Reviews

Want to know what it is like to stay at our historic hotel in Philadelphia? Check out our guest reviews and see what our guests think about our hotel and services.

Reviews

Guest   •   June 05, 2017

For over two and ...

For over two and a half years I lived at the hotel for 2 -3 nights a week. I had a long commute for my job as hospice CIO/CEO. During that time I continued to get the same exceptional services I received on my first visit. The staff treated everyone I saw come and go with such genuine care and hospitality that I just naturally felt at home. The hotel is beautiful and elegant. It is in the best possible location of Olde City for great dining and access to the whole of the city. It is great being so close to the historic sites of Philadelphia. The beauty of the city is a great addition to what is available at the hotel. I like to call Philadelphia the city of BRICKS AND TREES. It is vibrant and rich in our nation's history of freedom and liberty. The breakfast is superb and various folks with differing dietary needs can feel at home. And it is served over a good portion of time each morning. Don't miss a chance to stay at the finest boutique hotel in the city. Tell them Father Tom sent you.
Service
Quality
Cleanliness
Guest   •   August 27, 2017

This was a beautiful ...

This was a beautiful hotel. We were greeted at the door by Jullie, who was also manned the desk reception. He was most helpful with directions for parking the car. We enjoyed the complimentary Wine and Cheese in the well appointed lobby and seating area. Thank you to Elizabeth (sp) who was very well informed of the local history and places to go and eat. The breakfast array provided many choices to begin the day of sightseeing or attending the University of Pennsylvania Hospital (purpose of our trip). Thank you Best Western. Loved the experience.
Service
Quality
Cleanliness
Guest   •   August 27, 2017

This was a beautiful ...

This was a beautiful hotel. We were greeted at the door by Jullie, who was also manned the desk reception. He was most helpful with directions for parking the car. We enjoyed the complimentary Wine and Cheese in the well appointed lobby and seating area. Thank you to Elizabeth (sp) who was very well informed of the local history and places to go and eat. The breakfast array provided many choices to begin the day of sightseeing or attending the University of Pennsylvania Hospital (purpose of our trip). Thank you Best Western. Loved the experience.
Service
Quality
Cleanliness