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Guest Reviews

Want to know what it is like to stay at our historic hotel in Philadelphia? Check out our guest reviews and see what our guests think about our hotel and services.

Reviews

Guest   •   September 12, 2017

Staff was among the ...

Staff was among the friendliest I've encountered at any hotel. The location is perfect. Nearby parking at a reasonable price. There's countless shops, restaurants, historical sites, and other tourist attractions in walking distance. The area was also surprisingly safe. My room was a bit smaller than the average hotel room, but there was so much to do nearby that I didn't spend much time in my room.
Service
Quality
Cleanliness
Guest   •   September 14, 2017

Great location but very ...

Great location but very average hotel; tiny rooms, which I appreciate are part of the old building, but are laid out very inappropriately! No one wants a noisy fridge next to the head of the bed all night, especially with thin walls when one can already hear all the neighbours! Staff were largely disinterested with us as guests, despite my partner being a Best Western Diamond Select member, and rooms hugely overpriced! We used points for our stay and were still disappointed.
Service
Quality
Cleanliness
Guest   •   September 15, 2017

Great location but very ...

Great location but very average hotel; tiny rooms, which I appreciate are part of the old building, but are laid out very inappropriately! No one wants a noisy fridge next to the head of the bed all night, especially with thin walls when one can already hear all the neighbours! Staff were largely disinterested with us as guests, despite my partner being a Best Western Diamond Select member, and rooms hugely overpriced! We used points for our stay and were still disappointed.
Service
Quality
Cleanliness