Guest Reviews

Front desk service excellent and rooms are nice. In the end I kind of feel unsatisfied though with my experience. Front doors are locked at 9pm which prevented me from experiencing the night life around the area. Was looking forward to trying the breakfast and was told breakfast ends at 10am. I checked out at 9am, go downstairs to just the coffee machine and coffee still there, the whole counter looked as if everything was taken away already. Understandable to start putting stuff away early but almost an hour early? I just feel like i couldnt experience what I traveled to Philadelphia and booked this hotel for.

Great location but very average hotel; tiny rooms, which I appreciate are part of the old building, but are laid out very inappropriately! No one wants a noisy fridge next to the head of the bed all night, especially with thin walls when one can already hear all the neighbours! Staff were largely disinterested with us as guests, despite my partner being a Best Western Diamond Select member, and rooms hugely overpriced! We used points for our stay and were still disappointed.

Great location but very average hotel; tiny rooms, which I appreciate are part of the old building, but are laid out very inappropriately! No one wants a noisy fridge next to the head of the bed all night, especially with thin walls when one can already hear all the neighbours! Staff were largely disinterested with us as guests, despite my partner being a Best Western Diamond Select member, and rooms hugely overpriced! We used points for our stay and were still disappointed.